Privacy Policy
Hydra Consulting Group, LLC
Effective Date: [Current Date]
Last Updated: [Current Date]
1. Introduction
Hydra Consulting Group, LLC ("Hydra," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://growth.workwithhydra.com and use our services, including when you purchase our Phoenix Program or other consulting services.
By accessing our website or services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.
2. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
Register for our programs or services
Purchase our Phoenix Program or other offerings
Schedule consultation calls
Subscribe to our email list
Contact us for support
This information may include:
Full name
Email address
Phone number
Company/business name
Business address
Billing address
Payment information (credit card number, billing details)
Business role/title
Company size and revenue information
Business challenges and goals
Information Automatically Collected
When you visit our website, we automatically collect:
IP address
Browser type and version
Device information
Operating system
Pages visited and time spent
Referring website
Click patterns and site navigation
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
Maintain user sessions
Remember preferences
Analyze website traffic
Optimize user experience
Track conversions and marketing effectiveness
3. How We Use Your Information
We use your personal information for:
Service Delivery
Process and fulfill your program purchases
Provide access to course materials and resources
Schedule and conduct consultation calls
Send program updates and materials
Provide customer support
Communications
Send transactional emails (receipts, confirmations)
Deliver program content and updates
Send marketing communications (with consent)
Respond to inquiries and requests
Business Operations
Process payments and prevent fraud
Analyze and improve our services
Comply with legal obligations
Enforce our terms and conditions
Protect our rights and property
4. Information Sharing and Disclosure
We may share your information with:
Service Providers
Payment processors (Stripe, PayPal)
Email service providers (e.g., ConvertKit, ActiveCampaign)
CRM platforms (e.g., HubSpot, Salesforce)
Analytics providers (Google Analytics, Facebook Pixel)
Cloud storage providers
Scheduling tools (Calendly, Acuity)
Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose your information when required by:
Law enforcement or government requests
Court orders or legal proceedings
Protection of our legal rights
Prevention of fraud or illegal activities
With Your Consent
We may share your information for other purposes with your explicit consent.
5. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights:
Right to Know
You may request information about:
Categories of personal information collected
Sources of personal information
Business purposes for collection
Categories of third parties with whom we share information
Specific pieces of personal information we hold
Right to Delete
You may request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out
You have the right to opt-out of the sale of personal information. We do not sell personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Categories of Information Under CCPA
Identifiers: Name, email, phone number, IP address
Commercial Information: Purchase history, services considered
Internet Activity: Browsing history on our site, interaction with ads
Professional Information: Business name, role, company details
Financial Information: Payment method and billing information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
SSL/TLS encryption for data transmission
Secure servers and databases
Regular security assessments
Limited access controls
Employee confidentiality agreements
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements
Generally, we retain:
Account information: Duration of business relationship plus 7 years
Transaction records: 7 years for tax purposes
Marketing data: Until opt-out or 3 years of inactivity
Analytics data: 26 months
8. Your Choices and Rights
Email Communications
You may opt-out of marketing emails by:
Clicking "unsubscribe" in any marketing email
Contacting us at privacy@workwithhydra.com
Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Access and Correction
You may request to access or correct your personal information by contacting us.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it.
10. International Data Transfers
We are based in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the U.S., which may have different privacy laws than your jurisdiction.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notification for significant changes
13. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Hydra Consulting Group, LLC
Phone: [Your Phone Number]
Address: [Your Wyoming Registered Agent Address]
For CCPA-specific requests, California residents may also contact us at the above information.
14. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, our legal bases for processing your information include:
Contract performance (providing services you purchased)
Legitimate interests (improving services, marketing)
Consent (where specifically obtained)
Legal obligations (tax, accounting requirements)
15. Additional Rights for EEA Residents
If you are in the EEA, you additionally have rights to:
Data portability
Restriction of processing
Object to processing
Lodge a complaint with supervisory authorities
Withdraw consent (where processing is based on consent)
This Privacy Policy constitutes a legally binding agreement between you and Hydra Consulting Group, LLC regarding your use of our services and the protection of your personal information.